FAQ
Quick Answers to the Most Common Questions
We collected the most relevant questions around ordering, shipping, payment, and returns to make the customer journey easier.
How long does order processing and shipping take?
add
That depends on the selected shipping option, but orders are usually processed quickly and then delivered within the timeline shown at checkout.
Is cash on delivery available?
add
Yes, cash on delivery can be available depending on your city and the payment option offered at checkout.
How do I request a return or exchange?
add
You can contact us with your order number and we will review the case, then guide you through the correct next steps.
How do I contact customer support?
add
You can use the Contact Us page and send your message directly, or reach out through the email and phone details listed there.